A Guide to the Project Management Body of Knowledge PMBOK Guide – Seventh Edition

1. Contact us before returning any book, we will respond within 48 hours.
2. Issues must be reported within a reasonable time frame after delivery of the item.
3. Returns must be mailed within 15 days of the original delivered date.
4. Do not use “Return to sender” as a method of returning merchandise.
5. We suggest a return shipping method in case you wish to return the product..
6. https://abebookusa.com will not issue refunds for claims submitted after 15 days. 

Discretionary Returns

If you change your mind, or accidentally purchased your item, or need to return the item for some other reason not listed below, please contact us at support@abebookusa.com/. We are not required to accept discretionary returns, but will provide a good customer experience.

Return Reasons

We accept returns for these reasons, as long as the above policies have been followed:

• The item received was in lesser condition than listed on your order page.
• The item received was damaged in transit, e.g. the postal service damaged the package and the item inside.
• The item received was different than the item ordered. The ISBN of the item must match what is listed on your order.

Restocking Fees

If your return was for a discretionary reason as listed above, https://abebookusa.com/may keep a 10% restocking fee when issuing a refund. For example, if your item cost was $50, it  is allowed to refund you $45 and keep $5 for a restocking fee. This restocking fee helps cover the overhead of processing the return.

Return Refunds

Please allow up to 5 business days to process the return. Once processed the refund will be posted to your account within 2-5 business days.